Vonage leveraging through Five9 call center suite

    We all know how Vonage has always struggled to keep up with the increasing number of customers. This is the number one reason why Vonage customers have always complained about the company’s inability to respond in time to their queries. Vonage, after seeing no hope of improving things as itself remained unable to keep a tight lid on proceedings, decided to outsource its customer service. Many...

Vonage, Axvoice, Packet 8 – Who is the Conqueror

With the advent of 20th century many companies have emerged and taken the center stage in the field of Internet Telephony. Axvoice is one of the leading VOIP providers in the market with rates and service hardly matched by any; they have created a unique market for themselves. However, the internet home phone industry is no one horse race. Companies such as Vonage, Axvoice and Packet 8 fall under the same...

What to Expect From a VoIP Service Provider

Voice over Internet Protocol is slowly taking over the telecommunication industry all around the world. With the provision of high speed internet connections increasing rapidly, so is the ability for users to switch to Voice over IP networks. Millions of consumers all around the world have already benefited from Voice over IP networks all around the world. However with Voice over IP’s benefits evident, some users...

How to Choose a VoIP Provider

If you have decided to switch to VoIP phone, you’ll have to choose a VoIP Provider. Vonage is the most known, this is because their advertising campaign is aggressive. However, there are some VoIP Service providers that you should be concerned about. It is not an assurance of a good service if the company has a huge marketing campaign. Your basic VoIP phone service is Vonage, with the prominence on the phone. They...