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How to send and receive Fax over VoIP?

If you weren’t aware before, you would be now. Voip is the ultimate phoning experience, which offers you versatile opportunities including sending and receiving fax from any corner of the world. Sending or receiving Voip fax or ‘Foip’, gives you facility to share important documents in a cost-effective manner. Since, voip itself is so economical, therefore Foiping becomes much cost-friendly for users. That is why, businesses in particular have shifted to voip services because they are facilitated with sending and receiving a number of faxes using service, which spends less and saves more, giving an excellent business turnover annually. However, to use voip fax with your voip phone system, be sure that you set it up appropriately, though there might be some technical errors which you might have to face, as Foip is still under checking and error-resolving period.

The huge complexity you might encounter is that, accurately speaking, faxes hold a different sort of information, rather than voice data. It primarily contains textual information. Since, voice data is transmitted in real-time to facilitate for a comprehensible conversation between two or more than two parties. On the other hand, fax data doesn’t require to be sent across in real-time so as to assure that it remains intact. In case of a voice conversation, it is probable that some voice data is lost in the way, however, you cannot afford the same in fax data transmission because if this happens, an error will transpire, and your fax transmission will fail to proceed.

To resolve this issue, you will require a more reliable and strong connection. There are some faxing protocols especially created to fix this issue, among which g.711 and T.38 are popular ones. When a fax is being sent, the appropriate protocol will automatically initiate its process to handle any error.

There are many VoIP service providers who offer voip fax service with your VoIP connection. Business packages, in particular, have a free line dedicated for voip fax and it is not charged extra, in fact is included in the package plan. Whereas in a normal residential VoIP calling plan, you will need to notify your service provider when signing up to add a line strictly for your voip fax needs. In that case, you might have to pay extra, nevertheless the service is still suitably charged. In a monthly voip package for faxing, usually you are provided with a limited number of minutes for sending out faxes, but unlimited minutes for receiving. If you exceed the limit, you will have to pay for every fax you send, which again is charged two times low than regular fax services do.

To be able to use Foip, you will need to consider a few essential points.

  • You need to check with your Voip service provider, if they facilitate for g.711 or T.38 fax protocols. If they do, they will provide you with technical guidance on how to set it up and modify any changes according to your needs and your device.
  • Also check the baud rate setting you require. At present, majority of VoIP service providers provide have the facility to support up to a 9600 baud rate. Therefore, do get some guidelines on what baud rate will suit your fax machine and adjust it accordingly.
  • Thoroughly check with your VoIP service provider in case you have all the appropriate means and requirements to enable voip fax service.
  • You can effortlessly set up voip fax service at your own convenience. Simply, plug your fax machine or software modem into an Analogue Telephone Adapter (ATA), which itself is connected to your internet connection’s modem and you are all good to go with sending and receiving faxes in a similar way as you do with your regular fax machines.
  • In case of a technical problem, consult your service provider and confirm whether you have adjusted the right setting.
Tags: VOIP, Tech News, fax over voip

2 Responses to “How to send and receive Fax over VoIP?”

  1. Trott says:

    I was looking that kind of information for a long period of time and your post give me the best solution how to send and receive fax over voip, Now i send a fax to my business partner and i find success.

  2. Peter Clark says:

    Its really such an informative article and i hope it’s helpful for me to understand how i can send and receive Fax over VoIP.

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