Another major concern among consumers is that not all current VoIP service providers offer full, 24-7 emergency 911 service. For example, an emergency call after working hours in Florida might be routed to Idaho. But this is soon to change as well. How you ask?
Well, the Federal Communications Commission has issued a directive to all phone service providers to have e911 service as a standard feature. Simply put, all VoIP providers must automatically offer e911 services to all their customers. So you do not have to go to the hassle of requesting for this service. Furthermore, e911 is a mandatory feature thus customers cannot opt out of this service.
Ones the issues are finally laid to rest then there is no doubt that residential VoIP would prove to be a menacing competitor to landline’s local phone companies. After overcoming the last set of obstacles in the residential area and with the irresistible lure of major savings on long distance calls, consumers are bound to take stock. As one resident and another make switch to VoIP, this will signal that VoIP is indeed the hope that the telecommunications is looking for.