Reviews & Comparisons of VoIP Providers

8×8,Inc.

Editor’s Rating
Sound Quality
Reliability
Features
Price
Average Ratings (from 51 ratings)
Sound Quality
Reliability
Features
Price

8 X 8 provides VoIP phone services to the businesses. It offers its services to different business sizes. All its VoIP solutions revolve around the business communication needs. Let us see what it has to offer to its customers.

Voice Quality

Businesses are very particular about the services they hire. Voice quality makes a lot of difference when it comes to corporate clients. Clear communication cannot be possible without crystal quality voice. 8 X 8 provides premium quality voice to its customers that ensures easy talking on the phone with customers and as well as among employees.

Service Features

All leading VoIP service providers offer excellent service features to their customers. Service features define what a phone service can really offer you in terms of convenience and control. Leading phone service providers usually provide more than 25 calling features and most of these service features are offered within the calling plans without any extra charges. 8 X 8 offers lesser number of service features and charges for many additional features that are provided free of cost by other phone services such as toll free numbers, E911, and virtual phone number etc.

Service Reliability

Service reliability is a key issue faced by many phone services. 8 X 8 fails to delight its customers with high quality service. Some customers even complain about lack of a proper backup in case of a problem, which can be really frustrating. Contacting the service representative for help can take a lot more than usual. Without being trouble free and dependable, any service cannot be marked as standard.

Calling Plans

8 X 8 has designed all its calling plans for the businesses only. Though calling plans offered by 8 X 8 are holistic in covering all the different types and sizes of businesses but they don’t offer any residential calling plans. This defines 8 X 8 as a service only for the businesses and not for the domestic users.

Price

Competitiveness of a phone service is ultimately determined by the price charged by the service provider. 8 X 8 is a lot expensive service when compared with other services. The local and international calling rates are way too high then available in the market. Businesses need phone services that are reliable and cost effective too.

8 X 8 falls in the category of average VoIP phone services because it has low voice quality, less reliability and is meant only for businesses.

8×8,Inc.4.25Zach2011-10-11 04:20:168 X 8 provides VoIP phone services to the businesses. It offers its services to different business sizes. All its VoIP solutions revolve around the bu…
8×8,Inc.Zach4.252011-10-11 04:20:168 X 8 provides VoIP phone services to the businesses. It offers its services to different business sizes. All its VoIP solutions revolve around the bu…
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  • Marat Mostovoy
    Sound Quality
    Reliability
    Features
    Price

    I earlier was skeptical to use their service because of the poor quality reviews. But once one of my friends who is already using it assured me that it was a great phone service i subscribed to it and for the last 3 months i don’t have any complaints.

  • Lee Henry
    Sound Quality
    Reliability
    Features
    Price

    I can’t all the negativity spread about 8 x 8, it just all looks so biased. i have been using their phone service for more than 6 months and i have found them offering high voice quality. They do not only offer great voice quality but their customer support is friendly too.

  • Damien Miller
    Sound Quality
    Reliability
    Features
    Price

    I have to do a lot of traveling because of which i needed a reliable internet phone which can be connected with any internet line. I have been using packet 8 for the last 3 years and for me it went really great. There weren’t any major problems that i need to report about.

  • Elliot Imler
    Sound Quality
    Reliability
    Features
    Price

    I am with packet 8 for the last 2 years and really satisfied with the quality of service that they are offering. I have been in the past with many voip services but never had that kind of voice quality as is offered by packet 8. Packet 8 is a great service with excellent voice quality.

  • Eric LaBarre
    Sound Quality
    Reliability
    Features
    Price

    I am a user of voip technology phone service for many years now. I have been using different services in the past but either they offered low quality phone service or if the service was right, the price was too much. With axvoice i have found cost effectiveness as well as quality of service.

  • Daniel Shub
    Sound Quality
    Reliability
    Features
    Price

    I have been with 8X8 for the last many years since 2004. They had a few glitches that i may not be weary of because they have been offering excellent quality phone service over all these years. I am pretty satisfied with their service and customer support.

  • James Martini
    Sound Quality
    Reliability
    Features
    Price

    The two years that i had with axvoice were great because there weren’t any problems at all to be really worried about. They offered excellent quality phone service and the customer support was great. I must say hats off to the service of packet 8.

  • Chris Strickland
    Sound Quality
    Reliability
    Features
    Price

    The first thing that i want you to know is that i am pretty happy with packet 8. I had ordered a UIP1868P phone that had the built in wireless and handset. The technical experience that i had proved valuable and i was able to make and receive calls.

  • Brandon Davidson
    Sound Quality
    Reliability
    Features
    Price

    I am using packet 8 since November 2004 and had few problems. I had to restart my phone at times and my service quality wasn’t that good but t hen i had got my hardware replaced which proved to be successful helping me get rid of all my problems.

  • Blake Merriman
    Sound Quality
    Reliability
    Features
    Price

    8×8 is one of the very good phone services available in the market. I have two phone numbers, one is for the US and the other is for Turkey. I use both these numbers and making calls from both these numbers is trouble free. And the sound quality is really good.

  • Adrienne Clark
    Sound Quality
    Reliability
    Features
    Price

    The overall service package offered by 8×8 is good. There were some slight problems during long distance calls but the overall phoning experience was quite good. I have planned to switch to other services but so far i haven’t found any other service which was better than 8×8.

  • Jake Robbins
    Sound Quality
    Reliability
    Features
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    I have been using packet 8 for the last three years. I have never had any significant complaint against it until now. I saw a few negative comments but I never faced such situation with them. I guess these might me an articraft of the competitors.

  • Jeff McDonald
    Sound Quality
    Reliability
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    Price

    Sometimes it does not make any sense to me that people post so many negative reviews about good companies. I have been using Vonage and i have just switched to 8×8 and there isn’t any thing less in this service instead it is more cost effective to use.

  • Kevin Hines
    Sound Quality
    Reliability
    Features
    Price

    I have been with 8×8 for the last two years and there aren’t any complaints that i have to make. I just wanted to compliment them for offering such an excellent phone service. After installing their service i am running the phone without any problems.

  • Kyle Hebsch
    Sound Quality
    Reliability
    Features
    Price

    I have just joined the packed 8 club. In the first few days, I have not faced any problem.Configuration was not an up hill task. It may be because I was an IT professional. What makes me happy is that I have got a local number. There was a little billing error but they have correct at my request.

  • Mason Davis
    Sound Quality
    Reliability
    Features
    Price

    Earlier i was a vonage user but with the passage of time their service came down. Finally I switched to packet 8. Until now, I am satisfied with packet 8. I have never faced any problem with packet 8 service. Their support team have helped me a lot in configuring the service.

  • Matt Alkire
    Sound Quality
    Reliability
    Features
    Price

    I am an unfortunate former sunrocket user. Earlier I was a bit reluctant to switch to packet 8 but then I had a few calls from my friend’s office where he had installed packet 8. That encouraged me and I switched to packet 8. Until now, packet 8 is working well in my office.

  • Richard Casswell
    Sound Quality
    Reliability
    Features
    Price

    Packet 8 no doubt is the best VoIP service provider right now. Packet is the most easy to use service in the market. I am not a tech geek and did not know how to configure the packet 8 service. I contacted their help line and their agent got me through the process with great patience.

  • Scott Mcspadden
    Sound Quality
    Reliability
    Features
    Price

    Packet 8 has proved itself better than the land line service. Just a few years ago, I could get local number with packe 8 only. However, I never had to repent upon my decision. The voice quality has been satisfactory and bills are low. I am quite contended with packet 8.

  • Kyle Hendrick
    Sound Quality
    Reliability
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    We always had been in search for a low cost service but then when we would switch to such a service, the problem was that the quality way went down. This however changed by coming to 8 X 8 and i can only say, they are cheap but of quality.

  • Matt Allan
    Sound Quality
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    I ordered 8 X 8 a year ago and now i am sure that i won’t be going to look for another service. Thank GOD, my search finally ended because every six months i had to change the service but now, i don’t need to do that any more.

  • Richard Garcia
    Sound Quality
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    Features
    Price

    I had been using sunrocket in the past. But ever since their service went down they weren’t quite upto the task again. Therefore, i started searching for an alternate and found that in 8 x 8. So far they are offering seamless service and i don’t have any complaints at all.

  • Sam Hendrick
    Sound Quality
    Reliability
    Features
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    I am running a quality insurance office and have 15 employees. My offices are scattered at two locations and i needed a reliable phone service to support my office establishments. The quality of voice is very good and they are reliable as well. Good doing 8×8.

  • Jeff Gilliam
    Sound Quality
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    I have a small business with 12 people working in it. I needed 12 phones for my business, but the only concern that i had in mind was the quality of the phone service. I am now happy with my service and even my customers don’t complain for the customer service that has been really uplifted by the phone service that i have now switched to.

  • Derek Hatchett
    Sound Quality
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    Price

    I had changed three voip providers in the two years and I was quite fed up of this VoIP service. Finally a friend recommended me packet 8. I was quite reluctant to switch to it but then I had to switch to it because of my previous provider’s attitude. It has been an year and until now, I have never had any issue with packet 8. I would recommend this service to everyone.

  • James Erion
    Sound Quality
    Reliability
    Features
    Price

    We have six very busy phone lines in our office. We switched from vonge to packet 8.I had a few issues with configuration but support people helped me a lot. It was really easy to work with them. Besides that, I got so many value added features with that service. As a whole, I am quite satisfied with them until now.

  • Jason Spaldo
    Sound Quality
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    Price

    I have saved a lot of money but coming to 8 X 8. Earlier i had been using Vonage, and man it was so expensive. Thank GOD, one of my friends who also switched to 8 X 8 from vonage saved me the extra cost that was every rising, and now i am happy with my phone service.

  • John Robins
    Sound Quality
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    I was initially a bit skeptical about my work but now after coming to 8 X 8 i am not at all worried about the quality of the phone service that i can enjoy. Let me tell you, that not all reviews that are negative are true. So you should search before deciding on them alone.

  • Chris Foley
    Sound Quality
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    I did a precise research before I finally switched to 8×8. I was having problems with my ISP provider. I thought there was a problem with my VoIP provider 8×8. Their support team spent more than 30 minutes with me and inspected the whole system with patience. I can safely say that they provide the best support in their industry.

  • Muscat
    Sound Quality
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    Features
    Price

    Packet 8 offers a vast variety of voice and video calling packages. They are well known for their variety of options. The equipment they provide is user friendly. I configured the device successfully in a short time. Since then, I have never had any problem with their service.

  • Akmal
    Sound Quality
    Reliability
    Features
    Price

    Packet 8 is a really good VoIP service provider. They are offering the best customer support in the market. I would recommend Packet 8 to all others who are planing to change their phone service.

  • Dean
    Sound Quality
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    Price

    I am using their freedom unlimited calling plan. I am running a web shop from my home. I have to make so many calls to my colleagues, friends and clients also. I have noticed that their service saves upto 60% of my phone bills and that too with an excellent voice quality.

  • Jordan Mcintosh
    Sound Quality
    Reliability
    Features
    Price

    I subscribed for the one year plan and so far it has been a ride downhill. I spend most of time trying to connect my phone. and when i am connected, i have to be patient with the pathetic voice quality that i am offered. customer care is another headache which i have been sailing through ever since i unfortunately got subscribed to their service. I would only say that people please spend your money wisely on a better VoIP service.

  • Jonathan Hamel
    Sound Quality
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    Price

    I had many bad experiences in the past and thought no service will be able to provide me a fair transparent and good voice internet phone service, but after finding 8×8 i am finally satisfied that i found what i was looking for.

  • Elias Pipinakis
    Sound Quality
    Reliability
    Features
    Price

    I am a fan of packet8 as i have been utilizing their phone services for many years now and haven’t had any issues regarding the sound quality or reliability. they are few of the best phone services out there and offer excellent quality customer service too.

  • Donny Deutsch
    Sound Quality
    Reliability
    Features
    Price

    When sunrocket decided to pack up their business, I was quite confused about these VoIP service providers. However, I desperately needed a low cost phone service. I decided to give a try to packet8. Until now I never faced any issues with them. I would recommend this service to others also.

  • Dilip Massand
    Sound Quality
    Reliability
    Features
    Price

    Once you get your phone configured with packet 8, I can safely say this is the best phone service you can ever have. In the beginning we got only one line from packet 8. This trial line worked very fine. Then we switched our nine numbers to packet 8. Until now, we have never faced any problem with them.

  • David Berson
    Sound Quality
    Reliability
    Features
    Price

    I have been a packet8 client for the past two years.I had some quality issues in the beginning but that were because of my ISP. I got my internet service stable within 2 days. Since then there has been no issue. Packet 8 has provided me much better service as compared with the ordinary land line service.

  • Russell Stewart
    Sound Quality
    Reliability
    Features
    Price

    I can safely recommend Packet 8 to everyone. The service is easy to configure. The price is very reasonable. My old provider created a lot of hurdles in number porting but finally I got out of it and now I am using the service. Packet 8 guys were very helpful during that stage.

  • Michele Rhodes
    Sound Quality
    Reliability
    Features
    Price

    We have six very busy phone lines in our office. We switched from vonge to packet 8. I had a few issues with configuration but support people helped me a lot. It was really easy to work with them. Besides that, I got so many value added features with that service. As a whole, I am quite satisfied with them until now.

  • John A Rogers
    Sound Quality
    Reliability
    Features
    Price

    I had changed three voip providers in the two years and I was quite fed up of this VoIP service. Finally a friend recommended me packet 8. I was quite reluctant to switch to it but then I had to switch to it because of my previous provider’s attitude. It has been an year and until now, I have never had any issue with packet 8. I would recommend this service to everyone.

  • Gilbert Chavez
    Sound Quality
    Reliability
    Features
    Price

    I would recommend this service to everyone. I have been a packet 8 client for the past one year. I have been using it as a second line for my office. They are offering very valuable features like call forwarding etc. Overall, it is really a great service for office as well as home.

  • David Spargo
    Sound Quality
    Reliability
    Features
    Price

    Until now, I have had very good time with packet8.What I liked about them was that they gave me a very easy to use adapter. I successfully configured it within half an hour. After following the simple instructions enclosed, I dialed that code that I got from them. Within minutes, I received an activation email.

  • Michael Dean
    Sound Quality
    Reliability
    Features
    Price

    I have been a packet 8 user for a few weeks. I am more than satisfied with packet 8. I have purchaced packet 8 with video phone so that my mother can see me whenever she needs me. I am more than happy with the service and I would recommend this service to everyone.

  • Ben Shectman
    Sound Quality
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    Features
    Price

    After using this service for two years, i can only say that they offer amazing internet phone service. I have been with other phone services in the past but it never went that smooth like the way it went this time. I therefore will recommend 8×8 to everyone.

  • Arnold McNeal
    Sound Quality
    Reliability
    Features
    Price

    My overall experience with 8 X 8 is very good. The packages that they offer are really affordable and the best part is that you can make low cost international phone calls as well. This is why 8 X 8 is best for me because i get all i want from it.

  • Dave Mallett
    Sound Quality
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    Price

    I don’t get all the negative reviews people have just flushed on the web about 8 X 8. they offer great service and their features are great too. All i can say is that they are really marvelous and don’t have any flaw in the service that they offer to their customers.

  • Bill Galluccio
    Sound Quality
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    Price

    I have been searching since long to have a great service like 8 X 8 and all i can say is that i did not find anything good until i stumbled upon 8 X 8. They offer good value for money features and a lot of call plans on the offer. They are the best

  • Gordon Walton
    Sound Quality
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    Price

    I used VoIP.com earlier but their service was really hopeful. They were least interested in what the customer was really wanting and all they wanted was heavy phone bills paid to them at the end of every month. Thank god after shifting to Packet 8, i can now rest peacefully.

  • Dan Gershaw
    Sound Quality
    Reliability
    Features
    Price

    So far I think the best decision that I ever made was buying of Packet 8. We had been searching for a good VoIP provider for many months now and couldn’t find a reliable solution. We have a small business which has 15 employees and two locations. Packet 8 fully meets all our requirements.

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